User Experience Life Cycle Dependencies

ISE Europe GmbH and its partners offer a combined service to optimize user experience throughout the life cycle of products – from information about a product to buying and using it, all the way to brand experience. We value the entire package and would be happy to be your one stop service provider. To optimize user experience, we strongly focus on safety and standards to ensure compliance with legal requirements and consistency with market conditions. However, user experience over the life cycle of a product is much more complex: it encompasses the accessibility of a product, its utility, usability, and joy or ease of use (user friendliness).

Four Steps to Optimize User Experience

ISE Europe GmbH and its partners believe that a good user experience starts with innovation management and creating ideas with potential. In this step, we help create new product ideas based on innovative technology and user requirements. This step also includes the pre-evaluation of standards and legal requirements. In a second step, we focus on user-centered design. To meet user requirements, we conduct product usability testing, risk analysis, consider cultural aspects and the cognitive and cultural adaptation of the concept, only to name a few. This step is all about transforming ideas into usable concepts, which are taken to production in a third step. Production is concerned with implementing the user experience and includes product safety assessment and optimization, the design and production of product manuals, eLearning tutorials, translation services, and many more. The final step is concerned with product life or the product life cycle. Here, we optimize the user and customer experiences, ensure safe operation, and conduct risk analyses throughout the product’s life.

User Experience, Safety, Internationalization

We offer the whole package for your success – from the idea to the product. Our product ideas are based on user requirements, technology, and resources. This produces higher quality concepts, which in turn presents a higher success rate and a higher potential for market success. We make sure that our product ideas comply with all safety standards before production begins. This ensures a lower liability risk, safer products, as well as lower costs for compliance testing and certification. Production will be efficient and effective and will produce useable, useful, and desirable products. When you use our expertise for your benefit, you will create higher customer satisfaction and a great user experience, which in the end means higher profit.