Services for the Chinese Market

ISE Inc., Tokyo, Japan, has served as an intermediary between the Chinese authorities and Japanese companies over many years. They have been cooperating with the Chinese authorities in form of awareness campaigns to educate Japanese companies with regard to Chinese GB standards. They provide Technical Communication related information to the Chinese authorities, which is based on the experiences of JTCA (Japanese Technical Communicators Association) and actual track records. Furthermore, at ISE Europe GmbH, through our corporate partner ISE Inc., we assist foreign companies in regards to products and services for the Chinese market. We produce manuals, which comply with Chinese national standards, localize (not merely translate) thoughtfully considering the Chinese market, and base the original writing of Chinese texts on product information. We also conduct quality assessments of already existing manuals.

Assistance regarding Services for the Chinese Market

Since quality standards and statutory requirements in China highly differ from other foreign markets, for example Europe, we assist foreign non-Chinese companies in the production of manuals that comply with Chinese national standards. We will do more than simply translate these manuals; our localization process will carefully take those aspects into account, which are inherent to the Chinese market. In order to offer authentic services for the Chinese market, we hire native Chinese speakers to write original manuals in Chinese to best serve the needs of the local consumers.

Services for the Chinese Market regarding Document Management

ISE Europe GmbH offers business document support as one of the services for the Chinese market in form of document production in order to convey know-how and expertise from headquarters to local as well as affiliated companies in China. This ensures precise and easy to understand phrasing to clearly convey the contained information to be included in the Chinese documents. In the process, we manage business workflows and maintain internal documents. Work instructions are transmitted for manufacturing and development. We further produce streamlined documents for manufacturing and development processes. For this purpose, we thoroughly document any cautions, precautions and warnings regarding product usage by the customer and the consumer. We also create documents for system introductions and training. In addition, we produce service and work manuals and conduct trainings for system implementation.